Business Situation

Prompta’s Solution

Prompta partnered with the agency to run a privacy-first culture diagnostic and translate insight into action.

• Sense: Captured confidential, text-based workforce insight signals (privacy-first, no HRIS dependency, no personal identifiable information).
• Analyze: Used Prompta AI to synthesize unstructured input into clear themes and segmented friction points (segmentation is flexible—by function, team, location, level, workstream, etc.).
• Act: Facilitated a leadership review to align on what matters most and convert insights into focused priorities and leader-owned actions.
• Engage: Supported “close-the-loop” communication so employees could see what was heard and what would change.

This process surfaced 39 themes spanning leadership alignment, clarity, communication, and people practices. Leadership aligned on four priority areas to focus on for the year ahead.

Business Outcomes

• Leadership gained a clear, evidence-grounded view of culture priorities (39 themes → 4 focus areas)
• Four leader-sponsored task teams were formed with employee volunteers to build action plans in each priority area
• The organization moved from broad culture aspiration to focused execution, with visible ownership and follow-through