A global engineering and construction company engaged Prompta to support the U.S. rollout of a major ERP transformation, migrating from Oracle to SAP S/4HANA and implementing a new SAP-based timesheet system across its U.S. operations.

This was a high-stakes transformation affecting critical functions including Finance, Procurement, Engineering, Project Controls, and workforce time entry. Prompta supported the program with its AI-enabled Change Management Sprints, helping the organization deliver what became the first SAP S/4HANA implementation within the company to launch on time, transition smoothly at go-live, sustain adoption, and come in 25% under budget.

Business Situation

Prompta’s Solution

Prompta deployed an Organizational Change Management approach powered by Prompta AI Change Management Sprints.

Rather than relying on static documents and manual planning cycles, Prompta AI was leveraged to continuously generate and refresh actionable change plans at each sprint throughout the program lifecycle

At every sprint, Prompta AI automatically produced and updated:

       •Change management plans by phase

       • Targeted engagement, communications plans and stakeholder messaging tied to risk and resistance

       • Training plans aligned to role, impact, and timing

       •Segmented, targeted leader and people manager talking points

       •Reinforcement and sustainment plans

       •Change management materials tailored to each stage of the rollout and timely employee sentiment.

This meant the team was not spending months building a single upfront plan that could quickly become outdated. Instead, they had dynamic, sprint-based plans that evolved with the transformation and reflected what the business needed at that moment.

This approach created a major differentiator for the program: the team was able to move faster, quickly identify and mitigate risk and resistance, and deploy targeted change interventions based on where employees were in the change journey.

Prompta AI Readiness and Change Impact Analysis

At the outset, Prompta enabled structured change and readiness assessments powered by Prompta AI, to identify impacted groups, risk areas, and adoption priorities across functions. This helped focus effort where it mattered most and shaped the sequencing of risk mitigation, engagement, training, and both pre- and post-go-live support.

Role-Based Engagement and Training

Prompta designed and supported a role-based enablement strategy that included:

       • Practical, business-relevant training

       • Targeted ‘what’s changing for me’ communications

       • Leadership messaging and reinforcement

       • Support for superusers and key users

       • Post-go-live refreshers and hypercare support

Digital Engagement Hub

A dedicated SharePoint site served as the central hub for project and change information including timelines, training resources, updates, FAQs, and support materials. It improved transparency, reduced fragmentation, and helped create a single source of truth for the U.S. rollout.

The Prompta AI Differentiator

Prompta AI significantly accelerated the people side of the transformation by automatically generating the plans and materials needed for each phase of the program. This enabled the team to:

       • Reduce manual planning effort

       • Accelerate development of change artifacts

       • Maintain quality and consistency across deliverables

       • Quickly tailor plans as business needs shifted

       • Scale change management support across multiple stakeholder groups simultaneously

Instead of change management being reactive and document-heavy, it became a faster, more adaptive, and more strategic driver of implementation success.

Result

The program delivered exceptional outcomes:

       • Launched on time

       • Came in 25% under budget

       • Achieved a smooth go-live transition with sustained adoption

       • Strengthened user confidence, business readiness, and operational continuity

       • Supported the smoothest post-migration month-end closes observed across regions

Why It Matters

This case shows how AI-enabled change management can become a true implementation differentiator.

For complex transformations, success depends not just on technical delivery, but on whether people are ready, leaders are aligned, and the business can absorb change without disruption. Prompta AI Change Management Sprints helped make that possible by turning change management into a faster, smarter, and more scalable capability.

Summary

For this global engineering and construction company’s U.S. SAP S/4HANA rollout, Prompta helped deliver an outcome that stood out internally: an on-time launch, a smooth go-live transition, sustained adoption, and a result 25% under budget.

By combining structured Organizational Change Management with AI-generated change, communications, and training plans, Prompta created a clear differentiator and helped set a new standard for transformation execution inside the organization.