{"id":38911,"date":"2024-09-25T15:00:58","date_gmt":"2024-09-25T19:00:58","guid":{"rendered":"https:\/\/promptaai.com\/?page_id=38911"},"modified":"2026-03-05T09:46:31","modified_gmt":"2026-03-05T14:46:31","slug":"culture-change-at-a-post-secondary-institution-from-hesitation-to-candid-insight","status":"publish","type":"page","link":"https:\/\/promptaai.com\/en\/casestudies\/culture-change-at-a-post-secondary-institution-from-hesitation-to-candid-insight\/","title":{"rendered":"Case Study: Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38911\" class=\"elementor elementor-38911\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1431a4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1431a4d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0699e2\" data-id=\"a0699e2\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-908f0c2 elementor-widget elementor-widget-spacer\" data-id=\"908f0c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd55bb2 elementor-widget elementor-widget-heading\" data-id=\"3dd55bb2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-36d78e77 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"36d78e77\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6d375828\" data-id=\"6d375828\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-601fcc06 elementor-widget elementor-widget-text-editor\" data-id=\"601fcc06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Business Situation<\/b><\/h2><div class=\"elementor-element elementor-element-c9cbb57 elementor-widget elementor-widget-text-editor\" data-id=\"c9cbb57\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p class=\"x_MsoNormal\" data-olk-copy-source=\"MessageBody\">Employees were hesitant to share candid input about culture because they were not confident their feedback would be handled confidentially. The topics involved were sensitive and required careful, respectful engagement.<\/p><p class=\"x_MsoNormal\">Leadership needed a reliable way to understand what people were experiencing, identify priority issues early, and build a practical roadmap for sustainable culture change\u2014without creating fear or backlash.<\/p><\/div><\/div><h5>\u00a0<\/h5><h2><b>Prompta\u2019s Solution<\/b><\/h2><p class=\"x_MsoNormal\" data-olk-copy-source=\"MessageBody\">Prompta partnered with the institution to run a privacy-first culture diagnostic and action program.<\/p><p><b><span style=\"letter-spacing: 0px;\">\u00a0 \u00a0 \u00a0 \u00a0\u2022<\/span>\u00a0Confidential insight capture via Prompta AI<\/b>\u00a0(text-based, privacy-first, no HRIS dependency, no personal identifiable information)<\/p><p><b><span style=\"letter-spacing: 0px;\">\u00a0 \u00a0 \u00a0 \u00a0\u2022<\/span>\u00a0Trust-building communications<\/b>\u00a0that clearly explained how responses are protected and how findings would be shared (themes only, de-identified)<\/p><p><b><span style=\"letter-spacing: 0px;\">\u00a0 \u00a0 \u00a0 \u00a0\u2022<\/span>\u00a0Leadership and board working sessions<\/b>\u00a0to help leaders engage constructively with sensitive culture themes and translate insight into clear actions<\/p><p><b><span style=\"letter-spacing: 0px;\">\u00a0 \u00a0 \u00a0 \u00a0\u2022<\/span>\u00a0Insight-to-Action cycle<\/b>: prioritized the few issues that mattered most, assigned ownership, and supported follow-through<\/p><h5>\u00a0<\/h5><h2><b>Business Outcomes<\/b><\/h2><p class=\"x_MsoNormal\" data-olk-copy-source=\"MessageBody\">As trust increased, participation rose significantly and employees began sharing candid lived experience without fear or apprehension. Leadership gained clearer visibility into culture priorities and was able to respond with focused actions rather than broad, generic activity.<\/p><p class=\"x_MsoNormal\">The result was stronger engagement, clearer direction, and a more credible foundation for sustained culture change.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-88079c2 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"88079c2\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-828c3ed\" data-id=\"828c3ed\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ebf807d elementor-widget elementor-widget-spacer\" data-id=\"ebf807d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fa568e5 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fa568e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6231d274 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6231d274\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6f981938\" data-id=\"6f981938\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-775cd0aa elementor-widget elementor-widget-heading\" data-id=\"775cd0aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read More<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3150bf34 elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"3150bf34\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38731 page type-page status-publish hentry tag-cs\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/promptaai.com\/en\/casestudies\/case-study-oracle-transformation-16-under-budget-prompta-ai\/\" target=&quot;_blank&quot;>\n\t\t\t\tCase Study: Oracle Transformation &#8211; 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The topics involved were sensitive and required careful, respectful engagement. Leadership needed a reliable way to understand what people were experiencing, [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":35446,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","_mo_disable_npp":"","ub_ctt_via":"","footnotes":""},"categories":[],"tags":[202],"class_list":["post-38911","page","type-page","status-publish","hentry","tag-cs"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.1 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study: Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight &#8211; Prompta AI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/promptaai.com\/en\/casestudies\/culture-change-at-a-post-secondary-institution-from-hesitation-to-candid-insight\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight\" \/>\n<meta property=\"og:description\" content=\"Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight Business Situation Employees were hesitant to share candid input about culture because they were not confident their feedback would be handled confidentially. 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