{"id":38677,"date":"2024-09-18T23:43:18","date_gmt":"2024-09-19T03:43:18","guid":{"rendered":"https:\/\/promptaai.com\/?page_id=38677"},"modified":"2025-03-06T23:09:37","modified_gmt":"2025-03-07T04:09:37","slug":"identity-and-access-management-transformation","status":"publish","type":"page","link":"https:\/\/promptaai.com\/en\/casestudies\/identity-and-access-management-transformation\/","title":{"rendered":"Case Study: Identity and Access Management Transformation &#8211; Prompta AI"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"38677\" class=\"elementor elementor-38677\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3a6cad8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3a6cad8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-01aa63b\" data-id=\"01aa63b\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f04e4fd elementor-widget elementor-widget-spacer\" data-id=\"f04e4fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-01a1eb8 elementor-widget elementor-widget-heading\" data-id=\"01a1eb8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Enabling Technology and Transforming Business\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e256f66 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e256f66\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-995c6bf\" data-id=\"995c6bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c537e2b elementor-widget elementor-widget-text-editor\" data-id=\"c537e2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2><b>Business Situation<\/b><\/h2><p>An international Fortune 500 Financial Services company needed to address and manage risks related to access identity and controls, ensure compliance, reduce cost, simplify related processes, implement associated tools and technology for identity and access management across the enterprise.<\/p><h2><b>Prompta&#8217;s Solution<\/b><\/h2><p>Prompta designed and implemented an end-to-end change management transformation strategy and implementation plans to ensure a smooth transition and maximum employee adoption.<\/p><p>The program included:<br \/>\u2022 empowerment through education to ensure leadership alignment and ongoing charge sponsorship\u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u00a0 \u2022 all-employee town hall update sessions<br \/>\u2022 8 facilitated process workshops documenting current and future state processes and completing gap analysis and impact assessments<br \/>\u2022 70 role-based instructor-led \u2018new ways oof working\u2019 sessions for both unionized and non-unionized employees<br \/>\u2022 customized interactive web-based basic navigation courses<br \/>\u2022 creation of an extended change network of over 100 employees to assist at the ground level<br \/>\u2022 an ongoing program dashboard to track employee readiness metrics<\/p><h2><strong>Business Outcomes<\/strong><\/h2><p>The program was launched successfully with a workforce that was well prepared and ready to adopt the changes, including understanding of new roles, responsibilities, handoffs and support available through transition. The rollout approach was phased with monthly launches, which allowed for agile hands-on support, reinforcement, and measurement of proficiency. All performance metrics were achieved during a two-month post go-live adoption period before a planned next phase of the program launched the following year.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c447627 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c447627\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a0aed48\" data-id=\"a0aed48\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6529132 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6529132\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-bfc4e6a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfc4e6a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3d42522\" data-id=\"3d42522\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e1e4866 elementor-widget elementor-widget-heading\" data-id=\"e1e4866\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Read More<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-00b8e1b elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"00b8e1b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38905 page type-page status-publish hentry tag-cs\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/promptaai.com\/en\/casestudies\/salesforce-transformation-enhanced-operational-efficiency-prompta-ai\/\" target=&quot;_blank&quot;>\n\t\t\t\tCase Study: Salesforce Transformation Enhanced Operational Efficiency &#8211; Prompta AI\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Salesforce Transformation \u2014 Enhanced Operational Efficiency (TPM | Latin America) Business Situation A global Fortune 500 organization modernized its Trade Promotion Management (TPM) capability by<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/promptaai.com\/en\/casestudies\/salesforce-transformation-enhanced-operational-efficiency-prompta-ai\/\" aria-label=\"Read more about Case Study: Salesforce Transformation Enhanced Operational Efficiency &#8211; Prompta AI\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38677 page type-page status-publish hentry tag-cs\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/promptaai.com\/en\/casestudies\/identity-and-access-management-transformation\/\" target=&quot;_blank&quot;>\n\t\t\t\tCase Study: Identity and Access Management Transformation &#8211; Prompta AI\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Enabling Technology and Transforming Business\u200b Business Situation An international Fortune 500 Financial Services company needed to address and manage risks related to access identity and<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/promptaai.com\/en\/casestudies\/identity-and-access-management-transformation\/\" aria-label=\"Read more about Case Study: Identity and Access Management Transformation &#8211; Prompta AI\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-38911 page type-page status-publish hentry tag-cs\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/promptaai.com\/en\/casestudies\/culture-change-at-a-post-secondary-institution-from-hesitation-to-candid-insight\/\" target=&quot;_blank&quot;>\n\t\t\t\tCase Study: Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight Business Situation Employees were hesitant to share candid input about culture because they<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/promptaai.com\/en\/casestudies\/culture-change-at-a-post-secondary-institution-from-hesitation-to-candid-insight\/\" aria-label=\"Read more about Case Study: Culture Change at a Post-Secondary Institution \u2014 From Hesitation to Candid Insight\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tRead More \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fcbf6d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"8fcbf6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/promptaai.com\/en\/casestudies\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">View All Case Studies<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Enabling Technology and Transforming Business\u200b Business Situation An international Fortune 500 Financial Services company needed to address and manage risks related to access identity and controls, ensure compliance, reduce cost, simplify related processes, implement associated tools and technology for identity and access management across the enterprise. Prompta&#8217;s Solution Prompta designed and implemented an end-to-end change [&hellip;]<\/p>\n","protected":false},"author":23,"featured_media":0,"parent":35446,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"content-type":"","_mo_disable_npp":"","ub_ctt_via":"","footnotes":""},"categories":[],"tags":[202],"class_list":["post-38677","page","type-page","status-publish","hentry","tag-cs"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v19.1 (Yoast SEO v25.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Case Study: Identity and Access Management Transformation - Prompta AI &#8211; Prompta AI<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/promptaai.com\/en\/casestudies\/identity-and-access-management-transformation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Case Study: Identity and Access Management Transformation - Prompta AI\" \/>\n<meta property=\"og:description\" content=\"Enabling Technology and Transforming Business\u200b Business Situation An international Fortune 500 Financial Services company needed to address and manage risks related to access identity and controls, ensure compliance, reduce cost, simplify related processes, implement associated tools and technology for identity and access management across the enterprise. 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